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Deck-mounted single supply basin tap, with infrared sensor for hygienic hands-free non-touch operation, mains or battery-powered internal valve and 3.5 or 5.0 litre per minute flow rate options
Deck-mounted single supply basin tap, with infrared sensor for hygienic hands-free non-touch operation, mains or battery-powered internal valve and 3.5 or 5.0 litre per minute flow rate options
£334.80Price (incl. VAT)
Quantity
SKUNT-EX
Total Cost£334.80
DescriptionNovatap - Deck-mounted single supply basin tap, with infrared sensor for hygienic hands-free non-touch operation, mains or battery-powered internal valve and 3.5 or 5.0 litre per minute flow rate options
Novatap is an elegant deck-mounted chrome infrared tap for commercial washrooms, with non-touch benefits of hygienic hands-free washing. This robust but stylist design makes the Novatap ideal for high use environments. Comes complete with an external solenoid valve, which is activated when hands come in range.
Made to high standards, with options for mains or battery power, out of the box as standard. Our range of infrared sensor taps have a stylish and modern design, with highly intelligent electronics, that offer a safeguard to misuse and vandalism. They provide the optimum in hygiene for the modern-day commercial washroom and comes fitted with 3.5lpm flow regulator as standard with a 5lpm flow regulator in the box, to support environmental building schemes such as BREEAM.
To prevent the potential build-up of stagnant water, which can create legionella bacteria growth, the tap incorporates a hygiene rinse option which operates 12 hours after the last use of the tap.
Novatap infrared tap for commercial washrooms
Features and Benefits
Improved hygiene and reduce the transfer of infection
Easy to fit in new installations or retrofits
Hands-free basin outlet infrared tap, to save water, promote hygiene and reduce maintenance costs
Automatic shut-off (no drips or taps left running) to improve water and energy efficiency
Suitable for elderly or people with reduced mobility
3.5 litres per minute and 5 litres per minute flow rate options
Mains and battery powered options included
Robust vandal resistant design
Ensures compliance with the Water Regulations, WRAS approved
Novatap can be powered by either mains or batteries, with both options included as standard. Also available as an optional extra is a Multi-Product Power Supply Unit (PSUC) which can provide power for up to 30 taps (only 1 fused spur required).
Multi-Product Power Supply Unit (PSUC)
Additional customised settings are obtainable via a handheld remote control Infrared Configuration Unit (ICU) which is available as an optional extra. The remote controller enables rapid automatic configuration to the specific washroom dimensions and deactivation of the hygiene rinse function.
Infrared Configuration Unit (ICU)
Dimensions
Novatap: 45mm W x 147mm H x 200mm D, Spray nozzle height above basin surface: 127mm, Spray nozzle projection from tap body: 120mm
Mounting requirements
Any horizontal surface up to 40mm in thickness, requires a hole of 32.5-36mm in diameter
Water supply
0.5-6 bar operating pressure
Sensor range
Up to 18cm
Run-on time
2 seconds
Power requirements
6V DC from 4 x alkaline AA (LR6) batteries or 6V DC regulated from mains adaptor (1A fused spur required)
Battery life
2 years in normal conditions with recommended batteries (a single red flashing of the LED indicates that the batteries are low and need to be replaced)
Control classification
Independent
Maximum load
2W 0.33A (6V DC)
EMC emissions
Tested at above load
Rated temperature range
0-40⁰C
Action classification
Type 1.Y
Pollution classification
Degree 1
The flow of water from the taps is turned on when the user presents their hands to the infrared sensor which is located on the lower body of the Novatap.
No contact is required. The infrared sensor automatically activates the external solenoid valve. When the user’s hands are moved away the flow of water stops after a 2 second delay.
Here is a selection of documents, designed to ease specification and installation:
Parts only warranty (no labour) for equipment purchased in the United Kingdom, Ireland, Isle of Man and the Channel Islands. Components of the unit which are proven to be faulty or defective in manufacture will be exchanged or repaired.
Warranty Period
1 Year from Date of Manufacture
Extended Warranty Period (available on Registration)
3 Years from Date of Installation
Extended Warranty Terms
To register and qualify for Extended Warranty cover, the Cistermiser product must be correctly installed with the Commissioning Checklist fully completed as itemised in the Installation Guide (included with the product), to demonstrate compliance with the product installation instructions.
Each Commissioning Checklist activity should be dated and additional warranty details provided to enable registration: product serial number, installation date, installation site address and the installer’s name and contact details.
Extended Warranty can be registered online (via the Warranty section of this website) or by completing and returning the Commissioning Checklist from the Installation Guide (included with the product) to this address: Cistermiser Ltd, Unit 1, Woodley Park Estate, 59-69 Reading Road, Woodley, Berkshire RG5 3AN.
The installation is completed but there is no water coming out of the tap. What should I do?
A
Things to check:
The sensor is flashing red once a second.
Solution: This is likely due to low battery power. Change the batteries.
The sensor is not flashing at all when hands are in its sensing range.
Solution: Check electrical connections and ensure power is supplying the sensor. If battery powered, change batteries.
The sensor is flashing green once a second when hands are in the sensing range but there is still no water.
Solution: You need to check the water supply, make sure the supply is turned on and there is a good working pressure. The minimum dynamic pressure is 0.5 bar and the maximum dynamic pressure is 6 bar. Check the filter on the inlet to the solenoid valve for blockages.
The sensor may be covered.
Solution: The anti-vandal mode will have been triggered. The object / debris needs to be removed and the tap will resume normal functionality.
Q
The installation is completed but there is a continuous flow of water or dripping from the tap. How can I correct this?
A
Things to check:
The sensor is not flashing at all when hands are in its sensing range.
Solution: This is likely due to low battery power. Change the batteries.
Water is flowing even when no one is near the tap.
Solution: Check the water supply. Make sure the water pressure is not above the maximum dynamic pressure of 6 bar or below minimum dynamic pressure of 0.5 bar. Ensure the arrow on the external solenoid valve is pointing in the direction of the water flow. Check for debris or scale in the diaphragm: isolate water supply to the valve and remove wires attached to the solenoid. Undo the 4 x screws and remove. This will give you access to the diaphragm (note orientation of diaphragm when re-installing), flush under cold water and visually inspect. Re-install. If the diaphragm has been damaged by debris, visually inspect and then call Cistermiser on 0118 969 1611 for further instructions.
Q
The installation is completed but the water flow has diminished from the tap. What can I do?
A
Things to check:
Is the sensor flashing green once a second when hands are in the sensing range?
Solution: Either the filter or aerator is blocked with scale or debris. Remove the aerator tap using the key supplied, clean and reinstall. Check all filters for debris and scale. Check the filter within the flexible connector.
Q
The installation is completed but the water flow changes. It is fine to start and then diminishes immediately. Why is this happening?
A
Things to check:
Is the sensor flashing green once a second when hands are in the sensing range?
Solution: It’s either a TMV or water pressure issue. Check that the TMV is operating correctly and that the water pressures are suitable for TMVs installed.
Q
The installation is completed but the sensor is showing alarms. What should I do?
A
Things to check:
Is the sensor flashing double red flash?
Solution: This is likely to be faulty wiring or a faulty solenoid. Please check the wiring first. If you think you have a faulty solenoid, then call Cistermiser for advice on 0118 969 1611.
Is the sensor flashing red once every second?
Solution: This will be due to low battery power. Change the batteries.
Is the sensor flashing red twice every three seconds?
Solution: This will be due to the sensor being covered or heavily scratched. Uncover the sensor or polish out the scratches.
Q
The installation is completed but the water is cold all the time. What should I do?
A
Things to check:
Is the sensor flashing green once a second when hands are in the sensing range?
Solution: It’s either a TMV or a hot water plumbing issue. Check that the TMV is setup correctly. Hot water runs in building can sometimes be lengthy so there could be a short delay until hot water is dispensed from the tap.
Not found the answers to what you’re looking for? We’re here to help!
Whether you need help with product support or installation advice, our dedicated support staff are on hand today.
"I've been a volume customer of Cistermiser for many years. Good products and excellent support."
Simon Pearce (testimonial from Google My Business)
"Your company is great - the parts, the service, the delivery, the clarity, the simplicity - all brilliant - definitely a score of 5! Many thanks."
Matt Warren (Customer Satisfaction Rating via SMS text message)
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Homeowner, Malmesbury, Wiltshire
"Thanks to all, you have some fantastic staff who took the time and effort to help us out."
Mr C Stimson, Earley, Reading
"I installed my Combimate about six weeks ago, and it's been brilliant. Water tastes better and I'm pretty sure I've seen a reduced build-up of limescale. Many thanks to you and to everyone there. I'm really so pleased how much better my water is!”
Dug Stokes, Lincolnshire
Catalogue Download
View our product range by downloading our Specification Catalogue!
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